Privacy Policy & Terms and Conditions
Unbridled Counseling & Wellness, PLLC
Effective: March 2025
By using this website (unbridledlkn.com), you agree to the terms below. Please read them carefully.
Who We Are
This website is owned and operated by Unbridled Counseling & Wellness, PLLC, a North Carolina limited liability company ("we," "us," "our"). These terms are governed by the laws of North Carolina and the United States.
Privacy Policy
Information We Collect
We collect personal information you provide voluntarily, such as when you:
Opt in for a free resource, newsletter, or email list
Contact us through our website, email, or social media
Become a client or purchase a service
This may include your name, email, phone number, billing address, and the content of any message you send us. We do not collect sensitive data or criminal history information.
We also collect limited non-identifying data automatically through cookies, Google Analytics, and similar tools, to understand site traffic and improve the website. You can disable cookies through your browser, though some site features may not work properly if you do.
How We Use Your Information
We use your information to:
Respond to your inquiries
Deliver the resource, product, or service you requested
Send you newsletters or marketing you've opted into (per CAN-SPAM requirements, every email includes an unsubscribe option)
Improve the website based on traffic and usage patterns
We do not sell your information. We share it only with trusted parties who support our operations (such as technical, billing, legal, or accounting support), or when required by law.
Data Storage & Security
We use commercially reasonable safeguards, including SSL encryption, to protect your data. No online system is completely secure, and we can't guarantee against unauthorized access. If a data breach occurs, we will notify affected parties as required by law.
Payment information is processed by third-party processors (such as Stripe or PayPal); we do not store or have access to your full payment details.
Data Retention & Your Rights
We keep your information only as long as needed to fulfill the purpose it was collected for, or as required by law. You have the right to:
Access, correct, or update your information
Request deletion of your information
Unsubscribe from our email list at any time (via the link in any email)
To exercise these rights, contact us at hello@unbridledlkn.com or:
Unbridled Counseling & Wellness, PLLC
121 N Main St, Suite 207, Mooresville, NC 28115
International Visitors
This site operates in the United States, and any information you submit is processed here. For EU residents, we process data based on your consent or our legitimate interest in responding to inquiries, and you retain rights under GDPR (access, correction, restriction, portability, and erasure) as described above.
Third-Party Links
Our site may link to other websites. We aren't responsible for the privacy practices or content of any third-party site you visit from a link on our page.
Minors & Children's Privacy
This website is a general-audience site, not a site directed to children, and we do not knowingly collect personal information from children under 13 without parental involvement, consistent with COPPA. If you are under 13, please have a parent or guardian assist you in contacting us or submitting any information.
Teens and young adults are welcome to browse this site and reach out to us, including to ask about services for themselves or a family member. If you're under 18, we may ask to loop in a parent or guardian before scheduling services, consistent with how Unbridled works with clients.
Text Messaging
By providing your phone number, you agree to receive informational messages (appointment reminders, account notifications, etc.). Message and data rates may apply; message frequency varies. Reply HELP for help or STOP to opt out. Mobile opt-in information is never shared with third parties for marketing purposes.
Questions about this policy: hello@unbridledlkn.com
Terms & Conditions
Acceptance of Terms
By using this website, you confirm you have the legal capacity to agree to these terms (or are accessing the site with a parent or guardian's involvement, if you're a minor) and accept them. If you don't agree, please don't use the site. We may update these terms at any time without individual notice; continued use of the site means you accept the current version.
If you purchase a program, product, or service, a separate agreement specific to that offering will govern in the event of any conflict with these general terms.
Intellectual Property
All content on this site — design, graphics, photographs, logo, branding, and written material including blog posts — is the original, protected work of Unbridled Counseling & Wellness, PLLC. Viewing our content grants you a limited, personal, non-commercial license to use it. You may not copy, redistribute, resell, or claim our content as your own without our written permission. Unauthorized use may result in loss of access and possible legal action.
Requests to use our content: hello@unbridledlkn.com
If You Post Content
If you post comments, testimonials, or other content on our site or social media, you confirm you're the owner of that content. By posting, you grant us a non-exclusive, royalty-free, worldwide license to use, edit, and share that content, with or without attribution to you.
You agree not to post anything unlawful, defamatory, harassing, obscene, or infringing on someone else's rights. We reserve the right to remove any content at our discretion.
Testimonials: results and experiences described in client testimonials are individual and not guaranteed. What worked for one client may not work for another; always use your own judgment and consult your own provider before beginning services.
Free Resources
Free downloads or opt-in materials are for your personal, non-commercial use. Please credit Unbridled Counseling & Wellness, PLLC if you share them, and don't present them as your own work or use them for financial gain.
Disclaimer
This website provides educational and informational content about our services. Nothing on this site is a substitute for professional medical, legal, or financial advice, or for an individualized clinical relationship. We do not guarantee specific outcomes from use of this website or its content.
Purchases & Payment
If you make a purchase, you're responsible for providing accurate billing information and for any charges made through your account, even by someone acting on your behalf. We may withhold a purchased product or service until payment is successfully processed. Third-party payment processors have their own terms, which also apply to your purchase.
Limitation of Liability
To the fullest extent permitted by law, Unbridled Counseling & Wellness, PLLC is not liable for damages arising from your use of this website, including technical issues, site downtime, or reliance on website content. Our total liability, if any, is limited to $500 per person or collective claim. We may modify, suspend, or discontinue any part of the website at any time without notice or obligation to you.
Indemnification
You agree to indemnify and hold Unbridled Counseling & Wellness, PLLC harmless from claims, damages, or costs (including attorney's fees) arising from your use of the site or violation of these terms.
Termination
We may restrict or terminate your access to the website at any time, for any reason, without notice or explanation.
Dispute Resolution
Any disputes will be resolved through arbitration or an agreed alternative dispute resolution process in Mooresville, NC, under North Carolina law. If any portion of these terms is found unenforceable, the remaining terms stay in effect.
Questions about these Terms or our Privacy Policy: hello@unbridledlkn.com